Shipping fees

Yes, we really do provide free shipping worldwide!  We also provide 60 day hassle free returns for your peace of mind.


Our current shipping options are below. All dog beds (due to their hefty size and weight) incur an additional $20 shipping fee for shipping witin Australia. Unfortunately our dog beds and shampoos cannot be shipped overseas.



Shipping Method

Important Information


Regular Post (Worldwide)

No insurance. Signature is not required for delivery.


Express Post (Australia)

No insurance. Signature is not required for delivery.


Registered & Insured Post

Insured for full value of item. Signature is required for delivery.


Shipping time

All items are shipped within 72 working hours after payment has been cleared.  Payment via credit card will be received by us immediately.  Please allow 7-10 days for delivery within Australia, although most items will be received within 5 working days.  Please allow 14 days for delivery of international orders.


All orders are sent by Australia Post.  If, for any reason, we are unable to dispatch your order within 3 working days we will notify you.  Extended (short!) shipping delays may be experienced during busy sale periods and during the lead up to Christmas.  We thank you for your patience!


Worldwide shipping

We provide FREE shipping worldwide for collars, leads, harnesses and spa products (excluding shampoos).  Your country can be selected during the check out process.  Please contact us at if your country is not listed and we will be glad to assist you. 


Dog beds cannot be shipped overseas.  Shampoos cannot be shipped overseas, but other spa products such as eye wipes, nail polishes and paw rub can be shipped overseas.


Please allow 14 days for delivery of international orders.  On All Paws cannot be responsible for the loss or damage of packages once they are shipped to an international destination.  Customers are also responsible for any Customs charges, which are assessed by each individual country at the time of delivery. Unfortunately we cannot estimate your country's Customs charges.